User-centred mobility management and social inclusion. Urban insights from the University of Genoa

Valentina Costa; Ilaria Delponte

doi:10.6093/1970-9870/10299

Valentina Costa University of Genova https://orcid.org/0000-0002-8841-6187
Ilaria Delponte University of Genova https://orcid.org/0000-0002-6876-4053

DOI: https://doi.org/10.6093/1970-9870/10299

Keywords: Social inclusion, Equality, Diversity, Mobility management, Accessibility

Abstract

Although constituting one of the basic individual rights, mobility has been considered for long a given service users should adapt to. Nevertheless, increasing customization needs have recently emerged, so that user-centered paradigm has progressively gained relevance. Demand-Responsive-Transport, as well as Mobility-as-a-Service solutions are often introduced to meet specifical users’ groups and targets transport demand. Contemporary individual needs require to shape indeed mobility services and respective management strategies within a wider welfare perspective, in order to assure universal access to facilities and opportunities. Thus representing a quite critical challenge on a urban level, Universities may constitute an interesting case-study to develop integrated strategies addressing accessibility, inclusion and equality within a more limited, though comprehensive community. Present contribution will therefore provide an holistic methodological approach to support sustainable and inclusive mobility management planning and actions, starting from the University of Genoa experience, currently implementing dedicated tools and strategies, thus investigating potential extension to Genoese urban context.

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Author Biographies

Valentina Costa, University of Genova

Engineer and PhD student at the Italian Excellence Centre for Logistics, Transport and Infrastructures (CIELI) at the University of Genoa. Her main research fields are sustainable mobility and urban planning. Her recent works focus on innovative integrated mobility services and their territorial potential in terms of inclusiveness and accessibility within urban context as well as inner areas.

Ilaria Delponte, University of Genova

Engineer and PhD in “Places and Times of City and Territory” at the University of Brescia (IT), is Associate Professor in Town Planning at the University of Genoa, where she has been carrying on her research on urban and territorial governance since 2004. Her studies are particularly focused on transport, logistics and port management and planning. She is also author of several papers, both didactic and scientific, related to the field. She led projects at the regional, national, EU and Mediterranean level and she took part into conferences and meetings as speaker and moderator. She is member of the Italian Center of Excellence on Logistics, Transport and Infrastructures and Scientific Responsible for the National Association of Italian Municipalities.

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